Terms of service
Introduction
These Terms and Conditions govern the use of the websites lookeronline.com and magazine.lookeronline.com, operated by COLARC S.R.L. (“LookerOnline”). By accessing or purchasing from our sites, you agree to be bound by these terms, our Privacy Policy, and any other policies referenced herein. If you do not agree, please do not use the websites.
Operator Information
COLARC S.R.L.
Piazza Indipendenza 6, 58031 Arcidosso (GR), Italy
REA GR‐84581 – VAT & Tax ID: IT01091330538
Email: info@lookeronline.com – PEC: colarcsrl@pec.it
Use of the Website
The website is intended for both personal and commercial use, including browsing, information access, and the purchase of products. You agree not to misuse or reproduce any content without written permission. All content (texts, images, graphics, code) is protected by copyright and remains the property of COLARC S.R.L. or its licensors.
Product Information and Availability
Products displayed on the website are offered for sale subject to availability. Images and colors may differ slightly due to screen settings. Prices, descriptions, and availability may change without notice.
Orders and Contract Formation
By placing an order, you agree to purchase the selected product(s) in accordance with these Terms. The sale contract is concluded when COLARC S.R.L. sends the Order Confirmation via email. We reserve the right to refuse orders from non-consumers or based on solvency concerns.
Payments
Payments must be made through the available methods indicated at checkout. We reserve the right to cancel orders in case of payment issues or suspected fraud.
Shipping and Delivery
Products will be shipped to the address specified during checkout. Delivery times are estimated and not guaranteed. We are not responsible for delays outside our control.
Returned Packages Due to Customer Inaction: If a package is returned to us due to the customer’s failure to accept the delivery, respond to courier contacts, provide required customs documentation, or pay applicable duties or taxes, LookerOnline reserves the right to deduct a flat 50% of the total order amount as a handling and shipping fee before issuing any refund.
Right of Withdrawal
Customers may withdraw from the contract within 14 days of receiving the goods, as per applicable consumer law. LookerOnline extends this period to 30 days via its Refund Policy. Returned items must be unused, with all labels and seals intact, and sent in original packaging. We reserve the right to reject non-compliant returns. Refunds will be processed within 30 days from withdrawal notification, excluding shipping fees. See our Refund Policy for detailed return and refund terms.
Account Accuracy
You agree to provide accurate information and to keep your account updated. We may limit or cancel orders at our sole discretion.
Third-Party Services and Links
We may provide access to third-party tools or links. These are offered “as is” without warranty. We are not responsible for any content or transactions with third-party websites.
User Submissions
Any feedback, suggestions, or materials submitted may be used freely by COLARC S.R.L. without obligation or compensation. Users must not submit illegal, offensive, or infringing content.
Prohibited Uses
You may not use the website for unlawful purposes, to violate intellectual property, distribute malware, harass others, or interfere with the website’s functionality. Violation may result in termination of access.
Liability Disclaimer
We do not guarantee uninterrupted or error-free service. The website and products are provided “as is” without warranties of any kind. COLARC S.R.L. is not liable for any damages arising from site use or product purchases, except where prohibited by law.
Indemnity
You agree to indemnify and hold harmless COLARC S.R.L. and its affiliates from any claims arising from your breach of these Terms or violation of third-party rights.
Jurisdiction and Governing Law
These Terms are governed by Italian law. Any disputes shall be subject to the exclusive jurisdiction of the Court of Grosseto, Italy.
Online Dispute Resolution (ODR)
If you are a consumer residing in the European Union, you may use the online dispute resolution platform provided by the European Commission to resolve disputes related to online purchases.
The platform is available at: https://ec.europa.eu/consumers/odr
Modifications
We may update these Terms at any time by posting changes on this page. Continued use of the site constitutes acceptance of those changes.
Contact
For questions regarding these Terms, contact us at info@lookeronline.com.
Last updated: May 6, 2025
