LookerOnline Reviews: What Our Customers Are Saying

At LookerOnline , we’re incredibly grateful for the trust and feedback we receive from our customers around the world. Our mission has always been to provide high-quality, authentic designer eyewear at competitive prices. The reviews we've gathered, directly from Trustpilot , showcase the real experiences of our valued customers. Let’s take a look at what they’ve been saying about their experiences shopping with us.

Customers who choose LookerOnline are often drawn to our ability to offer premium, authentic eyewear at competitive prices. We are proud to provide real value with every purchase, and it’s something our customers notice and appreciate.

For example, Kittipong shared his satisfaction with both our product quality and prices:

"Since I am a sunglasses collector, I always hang on with well-known websites for my orders. So this is my first time buying from Looker because they have the new launch item that I want. Actually, they are authentic seller and authentic item with very good customer service and well communication. The price is very competitive and the shipping is very fast. My order took only 2 weeks international shipping if it is not very delay by customs. (It takes about a month for my usual orders.) I will definitely order them again and will keep update my review."

Omri Fadida was also impressed with the prices and service:

"First of all, even before I made the purchase, I contacted their customer service and asked about some models that did not appear on the website. The service was so excellent and kind that I decided to purchase 2 pairs of glasses. There was a delay due to the supplier and the lovely Simone credited me with part of the purchase amount and brought me a coupon for the next purchase. The glasses arrived and of course the quality is excellent and I am really, really satisfied. I'm already thinking about the next pair I'll buy. You got yourself a loyal customer!"

We’re grateful for your loyalty, Omri, and thrilled that your experience with us was so positive.

We understand that fast and reliable shipping is a top priority for many of our customers. That’s why we’re committed to getting orders out quickly and efficiently, regardless of where our customers are located.

Milorad Nenadic shared his experience:

"I have ordered sunnies to both US and UK addresses. The postal services in both were slightly complicated, most probably because of outside EU shipment (asking for additional information and causing delay), however the Lookeronline.com team were proactive, helpful and the products that arrived were PERFECTION. I'm very happy with what I have received. Will continue ordering from this team."

Likewise, Ivan Atanasov was impressed with the speed of our delivery:

"Unbelievably fast delivery, and the product was genuine and well-priced. Looking forward to buying again."

Thank you, Ivan! We’re glad that our delivery exceeded your expectations and that the product met your needs.

Providing top-notch customer service is a core value at LookerOnline. We know that purchasing designer eyewear is a big decision, and we want to make the experience as enjoyable and stress-free as possible. We’re delighted to know that our efforts in this area are paying off, as reflected in the reviews of our customers.

Dalia Lileikienė expressed her appreciation for the service she received:

"The best site I found for sunglasses shopping. Great selection, very fair prices, fast delivery, and amazing customer service. I am very happy that I chose this site. Simone helped a lot, thanks to him. His help, promptness 10 points. The quality of the glasses, the presentation gave a reliable feeling."

Another customer, Veronica Prieto , reached out to us on social media and had a great experience:

"They have excellent customer service! When I had a question about my order I went on their Instagram and sent them a direct message. Within hours, I received a friendly reply with a status update! I can't wait to purchase again! Thanks LookerOnline!"

We’re thrilled to hear this, Veronica! Customer satisfaction is our top priority, and we’ll always be here to assist with any inquiries or concerns.

We’re proud to say that many of our customers return to LookerOnline for future purchases. Our dedication to providing great products, fair prices, and excellent customer service has helped us build lasting relationships with our customers.

Seungoh Kwak left this review praising our service:

"Excellent customer service, absolutely authentic glasses. They support everything for customer’s issue and solve anything. If I find out another glasses, my first place searching glasses is here. Thanks to Simone."

Thank you, Seungoh, for your kind words. We’re happy to know that you’ll be returning to us for your next pair of designer eyewear.

Fitore Mustafa also had positive feedback:

"Quick response, helpful, responsible. I am very satisfied you delivered."

It’s always a pleasure to hear that customers like Fitore appreciate our efforts, and we’ll continue working hard to maintain the high standard of service that keeps our customers coming back.

Now, let’s be totally honest for a moment. Of course, the LookerOnline reviews we’ve shared here are some of the best—everyone likes to show off their glowing feedback! But like any business, we’ve had our occasional hiccups. From shipping delays to misunderstandings, we’re certainly not perfect, and sometimes we mess up. We don’t like it when that happens, but we do value every piece of feedback we receive, positive or negative.

When things don’t go as planned, we see it as an opportunity to improve and grow. Every bit of constructive criticism helps us sharpen our processes, offer better service, and become a stronger brand for all of our customers. So, to anyone who has had less-than-perfect experiences with us: thank you for sharing your thoughts. We hear you, and we’re committed to making things right. After all, feedback is what drives excellence!

The reviews we receive from our customers on Trustpilot mean the world to us. At LookerOnline, we’re dedicated to offering premium designer eyewear at competitive prices with outstanding customer service. The feedback we’ve highlighted today is just a small sample of the positive experiences shared by our customers. We’re excited to continue providing the best in eyewear to customers across the globe.

Thank you to everyone who has taken the time to share their thoughts and experiences. Your trust and support help us grow, and we’re always striving to improve in every way we can.