Returns & Withdrawals
Would you like to return an item or exercise your right of withdrawal? Answer the questions below to find the appropriate procedure for your order.
You can find your order number in your order confirmation email. Enter the five-digit number, with or without the # symbol.
Please enter a five-digit order number, for example #13100.
Exercise Your Right of Withdrawal
Complete the form below to submit your withdrawal declaration. You will receive an automatic acknowledgement by email, and our Customer Care team will provide any further instructions.
If your order has not yet been shipped, you can submit your withdrawal declaration using the form below. You will receive an automatic acknowledgement by email, and our Customer Care team will provide any further instructions.
Return and withdrawal requests for your order are handled directly by our Customer Care team. Complete the form below to submit your withdrawal declaration. You will receive an automatic acknowledgement by email, and our team will provide any further instructions.
Manage Your Return
Returns for international orders that have already been shipped or delivered are managed through our dedicated returns portal.
Access the Returns Portal