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Got Questions?
We've gathered the most frequently asked questions to help you find the information you need quickly. Learn more about orders, shipping, returns, and more.
Where do you ship to?
Where do you ship to?
We ship to all countries in Europe, Australia, Hong Kong, New Zealand, Singapore, South Africa, Taiwan, Thailand, and the USA.
We do not ship to countries not listed above.
For more details, please check our Shipping Policy.
How much does shipping cost?
How much does shipping cost?
Shipping is free on orders over €249 (USD 199) for most countries, with specific thresholds for regions like Australia, New Zealand, and South Africa.
Orders over €150 within Italy always ship for free. For orders below the minimum, shipping fees apply based on location.
For more details, please check our Shipping Policy.
Are your glasses authentic?
Are your glasses authentic?
Yes, all our glasses are 100% authentic.
As authorized distributors, we have official agreements with every brand we sell and long-standing partnerships with leading eyewear manufacturers like De Rigo, Kering, Luxottica, Marchon, Marcolin, and Safilo.
What is your return policy?
What is your return policy?
If you are not 100% satisfied with your product, you can return it within 30 days and get a refund.
For more details, please check our Return Policy.
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